Teams Remote Control Desktop



  1. Microsoft Teams Remote Desktop Control
  2. Ms Teams Remote Desktop Control
  3. Microsoft Teams Remote Control Desktop
What is Crestron Remote Client?

CoScreen is a radically different remote collaboration platform. CoScreen is your team’s joint desktop. Screen share simultaneously and control each others' windows to get things done. Multi-user screen sharing, multi-user remote control, and audio chat. Get things done together like never before. Remote access for teams. Configure your business computers for remote access so that you can take complete control of the computers over the Internet anytime. 'Best remote desktop software of 2020: Paid and free choices for businesses.' Daniel Blechynden, TechRadar.

  • Using the Crestron Remote Client you can connect directly to the UC-Engine for easy network monitoring and management.
  • System administrators can then provide white glove remote help desk service.
  • For instance, if there’s a technical issue during a presentation or videoconference, a help desk technician can access the touch screen in the room and take control from his/her laptop
Teams
  • This tool is designed to run on a PC running Windows 7 and above.
  • The designated PC should be capable of displaying streaming video content.
  • Download the .exe and double click to launch the install file.
  • System requirements here and you must be an admin to install.
Downloading and installing Crestron Remote for Flex
  • Download the Crestron Remote software from one of the following 2 locations:
    • OLH 1000471 Tech Tips section also has a download link for the Crestron remote software.
  • Download the .exe and double click to launch the install file.
  • You may also be alerted to the PC needing to make a change to your firewall
    • Allow access for the Crestron remote as required for your network.
    • This will allow the Crestron remote to connect to the flex unit over the specified ports.
  • CRport: This will be 49500 by default but can be changed in the processor. We will use this port to make the initial connection, then we will use this number +1 as a second communications port for RTSP communications. Thus the default ports that are needed are 49500 and 49501.
  • CrMode: This will enable/disable your Crestron remote connection. By default this is on.
  • CRprotocol: This sets the protocol of UDP or TCP to connect on. UDP is set by default, but TCP provides an alternative to those whom would prefer.
  • CRlog: This sets your level of error reporting. You can have error|information|verbose as your options here. The default mode is error.
    • ****When typing in CRlog <cr> in toolbox, if your level is error, your response will be error.
Does teams allow remote control
Utilizing the tool once installed:
Editing your address book (drop down menu)
  • By default the unit will write a JSON file to C:Users<username>AppDataLocalCrestronCrestron Remote which can be opened in an appropriate program to edit if the user desires to create and edit their own address book list. (Notepad, Notepad++ ect) This allows customers to create 1 common address book amongst multiple IT help desk PC’s.
  • This file will contain the addresses and usernames. Passwords will have to be entered every time to properly authenticate.
  • This list will be automatically populated every time a new machine is added thus the new machine will be added to your drop-down list.
  • Local logging will create a file to this location: C:UsersusernameAppDataLocalCrestronCrestron Remotelog

Microsoft Teams Remote Desktop Control

Troubleshooting - Logging in and seeing a black screen:

Ms Teams Remote Desktop Control

Teams remote control desktop

Microsoft Teams Remote Control Desktop

  • When this is encountered, you might be running into UDP packets dropping which does not allow the program to properly render the image on the PC.
  • When encountering this issue, you should connect to the flex device using Crestron Toolbox and issue the following command to change the protocol from TCP to UDP.
  • CRprotocol: This sets the protocol of UDP or TCP to connect on. UDP is set by default, but TCP provides an alternative to those whom would prefer.